1) You need a day off next month to take an English exam. Phone and politely ask your boss if this is possible. 2) A relative from abroad is coming to visit you for the first time. You need to leave early on Friday to meet her at the airport. Phone and ask your boss. 3) You were working on your computer at the office when suddenly all the material has disappeared from your screen. Phone technical support and ask for advice and help. 4) You are a team assistant. Phone the catering manager to ask if it is possible to offer some healthier options in the canteen. 5) You have to go abroad on urgent business. You will be back late on Friday evening. Phone your colleague to explain that you cannot make the meeting you arranged for Friday. Suggest a Saturday instead. 6) You are a new security guard. You notice that one of the senior managers always parks their car by the front door, making it difficult for people to get in and out. Phone and politely suggest that they use the staff car park nearby. 7) You have received an invoice from a consulting company which seems far too high. Phone the company to check this and ask for a replacement to be sent urgently. 8) You have a personal appointment and can't go to a meeting. However, at this meeting you have to make an important presentation. Phone a colleague and ask him/her to do it for you. 9) Your child came home from school and said that one of the kids in her class took her money. Phone the school teacher and find out what happened. 10) Your friend thinks he lost his mobile at the cinema. Call the cinema and ask them if they have found it.

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