Uncleaned Room - Move room and compensate , Rude staff - Apologise and ask management to have future communication with the customer, Lost booking - Apologise and make comfortable until a room is ready, Noise complaint - Investigate, provide compensation and apologise , Car parking issue - Explain out of your control but can arrange taxi services , Complaint about breakfast - Apologise, compensate and pass onto restaurant manager ,

Solutions to customer service problems

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