1) It´s important you focus on your emails a) To convince b) To build relationships, to convey a good impression & to be clear c) To show your good command of English & your expertise 2) A point to consider for style is a) Leave a space line per sentence b) Be always informal c) Use bullets or points to list items 3) The plan/ structure in your emails should be a) 1- Intro, 2- Action, 4- Close b) 1- Greeting, 2- Explanation, 3- Details, 4- Close c) 1- Intro, 2- Details, 3- Action, 4- Close 4) If you can´t answer quickly a) Send a short note explaining the situation b) It doesn´t matter c) Answer whenever you can 5) If you receive an aggressive message, a) Answer in the same tone b) Take a deep breath & be polite in your answer c) Don´t answer, no problem 6) When you write your email, try to... a) Use complex language to show your level of English b) Avoid positive words c) Use simple language as in speaking 7) In your email use... a) Active voice b) Nominalization c) Passive voice 8) For your subject line, SMART refers to a) Specific, Meaningful, Appropriate, Relevant, Time b) Specific, Meaningful, Appropriate, Relevant, Thoughtful c) Simple, Meaningful, Accurate, Relevant, Thoughtful 9) When you answer an email, use... a) "I" b) Corporate "we" c) Old-fashioned language 10) In your email writing, use a) words similar to Spanish b) short words that refer to actions  c) elaborate words

Email writing

by
Print
Embed

Leaderboard

Visual style

Options

Switch template

Continue editing: ?