1) Describe a features of a corporate image. a) Using standardised fonts/colours/graphics and presenting documents consistently/using an in-house style. b) staff uniform c) Logo d) All three answers describe a corporate image 2) Justify a method of ensuring security of property. a) Having standardised customer service/responses/complaints procedures. b) Ensure that office doors and windows are locked – which prevents break-ins as it secures access points. c) Communicating with customers through comments or direct messaging. d) Label equipment with stickers so people know it belongs to the company if stolen 3) HEALTH AND SAFETY AT WORK ACT 1974 (HASAWA), EMPLOYERS must do the following: a) Provide safe entrance and exit from work b) Take responsibility for their own Health and Safety c) Ensure equipment is safe and well maintained d) Provide protective clothing when necessary e) Make sure their actions do not put others at risk f) Prepare and keep up-to-date a Health and Safety Policy 4) HEALTH AND SAFETY AT WORK ACT 1974 (HASAWA), EMPLOYEES must do the following: a) Prepare and keep up-to-date a Health and Safety Policy b) Cooperate with their employer on Health and Safety c) Never misuse anything provided for Health and Safety d) Ensuring that they follow all instructions given to them by the employer regarding health and safety in order to keep themselves and others safe. e) Provide protective clothing when necessary 5) When searching the database for all wedding and engagement functions, what do we type into the criteria? a) wedding and engagement  b) "wedding" Or "engagement" 6) When creating a query, if we want to find the functions taking place in December 2014, what do we write in the criteria? a) <=31/12/2014 or >=01/12/2014 b) >=01/12/2014 and <=31/12/2014 7) To search for the number of guests below 100, what do we put in the search criteria?  a) <=100 b) >100 c) 100< d) <100 8) What formula is used to calculate the number of Pokemon stored? a) =IF(A2:A21) b) =COUNTA(A2:A21) c) =AVERAGE(A2:A21) 9) Which formula for calculating the discount is correct? a) =(D4>=500, "10%", "0%") b) =IF(D4>=£500, "10%", "0%") c) =IF(D4>=500, "10%", "0%") 10) To calculate the New Cost we must subtract the Discount amount from the Total Cost a) =D4*E4 b) =D4-(D4*E4) c) =F4-(D4*E4) 11) Press Ctrl + accent grave (`) to show or hide formulas. a) True b) False

Nat 5 Prelim Preparation

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