1) What are coaching skills? a) Active listening b) building trust c) powerful questioning d) all of the above 2) What is O in Coaching model? a) Optimize b) Order c) Options 3) What are the correct sequence of component of Stories in training process? a) Climax,Learning Outcomes,Build up, Setting b) Build up, Climax, Learning Outcomes, Setting c) Setting, Build up, Climax, Learning Outcomes 4) Which question belong to Reality in Coaching Model? a) What are you trying to achieve? b) Where are we starting from? c) What actions will we take? 5) Which one is correct sequence for Training Needs Analysis? a) Attitude, Habit, Knowledge,Skills b) Knowledge,Attitude, Habit, Skills c) Knowledge,Attitude,Skills,Habit 6) What is Adult Learning? a) V.A.K b) K.A.V c) A.V.K 7) If you are more to kinesthetic, meaning you can learn through a) Group discussions b) Role Play c) Chart 8) How can a leader build trust? a) Deliver your promises b) Create supportive environment c) Lead by example d) Show your sincere & concern e) all of the above 9) If your UTC is unclear on what his or her goal in Public Mutual Business, which G.R.O.W model can you use to ask questions? a) Real Questions b) Goal Questions c) Options Questions d) Way Forward Questions 10) Why Coaching Works? which one are correct? a) Performance b) Problem Solving c) Developing d) Engagement e) all of the above

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