____ are behaviors or competencies that people can learn. They allow people to perform specific actions and execute desired results within their pre-established time and energy expectations. Employees can improve them over time with practice and consistency. An ____ refers to the capacity to perform a skill. You can develop and improve some ____ through training or exercises, while others are inalterable or come naturally to you. They are the means you possess that allow you to execute tasks. Some ____ are also skills, but ____ refers to your capacity to perform the skill rather than the skill itself. For example, driving is a ____, but the capacity to drive is an ____. To be capable of driving, drivers need to be able to operate a vehicle, see the road and understand the laws and rules associated with driving.

Skills vs. Abilities

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