1) The audience believes the speaker/organisation lacks credibility, is untrustworthy or has a negative reputation. 2) The audience feels the topic is sensitive, irrelevant or conflicts with their values or circumstances. 3) The audience is in a discouraged or negative mood due to current/recent circumstances (personal or professional). 4) The audience doesn't understand the presentation. 5) The audience is distracted by the environment (e.g., noise, temperature, layout, online platform. 6) The presenter says or does something offensive or controversial during the presentation. 7) The audience has presentation fatigue (e.g. the presentation is too long, or they have heard too many today) 8) The delivery is dull and monotonous and there are limited opportunities to engage. 9) The timing of the presentation is not conducive for them (e.g. during a busy period or early morning/late evening).

Hostile or disengaged? What would you do?

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