1) In which situation would you use a BLADE structure email? a) sending information to a new client b) inviting a colleague to an update meeting c) both 2) What is the closing salutation if you start with Mr. Smith? a) Yours faithfully b) Yours sincerely c) Best 3) Which one is not one of the 6Cs? a) concise b) clear c) correct d) comprehensive e) correct 4) Which of these is the best example of a sincere tone? a) It is with regret that we learned of the unfortunate incident b) I agree you have been badly treated and understand why you're upset c) I apologise for the lateness of my reply 5) Which of the 6Cs is about having a good layout? a) concise b) clear c) correct d) coherent e) compelte 6) I look forward to seeing you next week is an example of a) a formal phrase b) a neutral phrase c) an informal phrase 7) Which preposition? Let's discuss ... what we can do moving forward a) no preposition b) on c) about 8) Which is the correct word to finish the phrase, Would you mind... the form? a) to fill in b) filling in c) fill 9) Which is correct? a) Appreciate you send the form b) I'd appreciate it if you could send the form c) I am appreciate if you could send to me the form 10) What is a simple word for approximately? a) about b) above c) under

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