1) In writing professional correspondence, how should a person start his letter? a) Start by saying hello b) Casually say your purpose c) Start formal (e.g. Dear Mr/ Mrs) 2) How should you end a formal letter? a) Using overly casual praises b) End it by saying "goodbye" c) Maintain your formality by using "Sincerely", "best regards" etc.

PROFESSIONAL CORRESPONDENCE

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