1) ________ is making something happen the way it was planned to happen. a) Controlling b) Benefits c) Control 2) ________ is the process manager go trough to control. a) Control b) Controlling c) Organizing 3) Type of control in public sector except a) Feedback b) Vulnerable c) Concurent 4) Characteristics of an effective control system except a) Accurate  b) Timely c) Scatterbrained 5) Criteria of effective control except a) Authority b) Utilizes All Steps c) Corrective Action 6) Which one of the definition of controlling is TRUE a) The process of identifying and selecting a course. b) The process of monitoring, comparing, and correcting work performance. c) The process of management to fuction. 7) These are the characteristics of an effective control system except a) Focus on strategic control points b) Flexibility c) The strength of the control system 8) Related to Organizational strategy is one of... a) Criteria for effective control b) Potential barriers to successful control c) Steering Control 9) An organization must decide what to measure when to measure and ……. a) How to measure b) How frequently to measure c) Why to measure

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