1) Which piece of government legislation makes discrimination in the workplace illegal? a) Equality Act 2010 b) Equality Act 2012 c) Equality Act 2005 d) Equality Act 2020 2) Which three items would you expect to find in the 'statement of particulars' part of an employment contract? a) Pay, conditions and orders from manager b) Pay, tax rate and holiday entitlement c) Pay, conditions and holiday entitlement d) Pay, name of manager, size of department budget 3) An advantage of a tall structure might be... a) Narrower spans of control b) Managers having too much control c) Communication not always clear d) Managers have large number of employees to manage 4) You would expect a large, complex organisation, such as a hospital, to have which type of structure a) Flat b) Tall c) Neither d) Both 5) A subordinate is... a) The link in authority from those at the top b) The power of a manager over an employee c) The number of subordinates that a manager has authority over d) Workers that a line manager is responsible for 6) Span of Control is... a) The link in authority from those at the top b) The power of a manager over an employee c) The number of subordinates that a manager has authority over d) Workers that a line manager is responsible for 7) What might be one reason a business might WANT to offer flexible working a) Employers only need to hire a certain number of employees for a certain period of time b) Motivated employees who feel better now they can work flexibly c) They may need to pay an employee to work even when there is no work to be done d) The worker may want to quit 8) If a total of 10 workers produce a total of 3,000 tonnes of product in a day, what is their productivity? a) 30,000 b) 3,000 c) 30 d) 300 9) Which of these is NOT a reason why businesses recruit? a) To start up / grow b) Replace staff who leave c) To change up the current staff d) To solve skills gap / shortage 10) Why might a business choose INTERNAL recruitment over EXTERNAL recruitment? a) It's more expensive b) The worker will understand the business already c) Induction training costs will be too high d) There will be new ideas in the business 11) What might be the best method of selection for a store manager of a supermarket? a) CV only b) Letter of application c) Reference d) Group activity 12) Which of these is NOT an example of a fringe benefit? a) Bonus b) Free lunch c) Company car d) Private healthcare 13) A worker receives a salary of £30,000 per year and is entitled to a profit sharing bonus of 5% of their normal salary, what is their TOTAL salary for the year? a) £31,000 b) £35,000 c) £31,500 d) £33,000 14) How might giving praise as a method of non-financial motivation benefit the business? a) It does not cost anything b) It can make staff want to leave c) It might come across as patronising d) Workers prefer monetary items 15) Labour turnover can be calculated by a) staff / output x 100 b) output / no of staff x 100 c) output / time taken x 100 d) staff / time taken x 100 16) What is considered a benefit of an email over a meeting? a) The message can be misinterpreted b) The message can be reread to ensure understanding c) It takes too much time d) Staff can input their ideas

OCR GCSE Business - Unit 3 People

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