1) Where do you generally shop? 2) Which is your favourite shop? Why? 3) Which is better: going to shops or shopping online? Why? 4) Do you keep receipts? Why are they important? 5) Is good service important? Why? 6) How do you get discounts? 7) Have you ever sent an item back, or returned it to the shop yourself? Say what happened. 8) Do you think it is important to buy good-quality products, which are more expensive, rather than buying cheaper items? Why? 9) Do you think people spend too much time looking at things they would like to buy online? 

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