Buying a product from a store, Borrowing a book from the library, Calling a tradesperson to repair your washing machine., Returning faulty goods, Giving directions to the office, Asking for information about an English course, Making an enquiry about your internet connection, Ringing your friend to chat about her wedding, Talking to your neighbour about her garden, Visiting your brother to ask about dinner, Telephoning your teacher to ask about her health, Making a plan to go camping, Helping your child with their homework, Choosing new curtains for your bedroom.

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