director - member of the board of a company, executive - important person who makes big decisions, administrator - person who runs the office day-to-day, skilled worker - trained to do specific tasks, e.g.: building a computer, unskilled worker - doing a job that needs no training, receptionist - visitors must check in with them, public relations officer  - gives information about the company to the media, union representative - looks after the staff's interests, researcher - investigates and develops new products, supervisor - makes sure workers are doing their job properly,

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