action - we need to work out an ...plan to ensure the crisis does not happen again., take - When you deal with a crisis, you need to ... responsibility where necessary and appropriate., damage - Minimising the negative effects of a crisis is known as ... limitation., release - We immediately issued a press ... to inform the public., flow - During the crisis, we kept our customers up to date with a regular ... of information., speed - How quickly a company reacts to a crisis is known as its ... of response., contingency - A ... plan is a backaup strategy., admission - An ... of liability is an acceptance of responsibility in a crisis., press - As soon as the crisis arose, the manager spoke to the media at a ... conference, legal - The risk of being taken to court is the threat of ... action.,

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