1) Which of the following is a main requirement when upgrading software? a) Check if Windows OS is stable b) Check for driver update c) Backup important data files d) Run a disk clean up 2) Which of the following is a main requirement when upgrading software? a) Check the Internet download speed b) Check that hardware meets software requirements c) Run check disk d) Disk defrag 3) A business is planning to upgrade Windows 7 to Win 10. A Windows 10 licence costs £95 to buy. Microsoft offers 20% discount when 10 licences are purchased. What is the cost of ten Win 10 licences? a) £950 b) £660 c) £760 d) £810 4) A software upgrade for a small business has taken more time to install than normal. This led to staff not being able to access the computers to do their work. It has cost the business 5% of its weekly income of £5500. What is the loss of income incurred? a) £500 b) £600 c) £350 d) £275 5) Which software procedure will enable a system to be rolled back after software upgrade? a) System backup b) Anti-virus scan c) Disk defrag d) System restore point 6) What is hard disk backup? a) Copying My Document files b) Copying files, drivers and tools c) Creating a disk image d) Copying content to Google Drive 7) How to protect a computer system against the risk of data loss or corruption? a) Update the anti-virus software b) Check for Windows update c) Keep software drivers up to date d) Create a backup of data files

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