1) ______________ are commonly used in E-mail messages to save time while typing. a) Smileys b) Abbreviations c) Attachment 2) An E-mail message written in capital letters is called ____________. a) Abbreviation b) SHOUTING c) Signature 3) _________ button helps you to send message that you have already received. a) Drafts b) Sent Items c) Forward 4) This option allows you to remove the selected messages. a) Inbox b) Delete c) Sent mail 5) A short description of the message is written in this section. a) CC b) Subject c) BCC 6) The username in an E-mail address can have special characters like hyphen and underscore. a) True b) False

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