High Quality Products - Will ensure that a customer is stratified, Warranty - A legally enforcable promise from the manufacturer, Training Staff - Staff will be knowledgeable about the business, After Sales Service - The understanding that cusotmer need do not end when a sale has been made, Mystery Shoppers - People employed by the research company to monitor the level of customer service , Complaints Procedures - These include instructions on how employees should handle complaints, Customer Service Policy - States how a business will meet customer needs to ensure satisfaction,

Leaderboard

Visual style

Options

Switch template

Continue editing: ?