Management information systems (MIS) - are computerised analyses of an organization's data that help to speed up and improve decision-making., Data analytics (DA) - is the process of examining large amounts of collected data in order to discover patterns in the information contained therein and make business decisions. make business decisions., Database - is an organised set of information about the overall business, Information technology infrastructure  - is a collection of information technology (IT) components that form the basis of an IT service, including computer, networking hardware and software., Internet of things - are the machines and the infrastructure that allows them to talk to one another and to the cloud., Data centres - contain physical or virtual servers that store, transfer and access digital information for businesses., Data - can be stored in remote data centres thanks to cloud computing., The goal of an Artificial Neural Network (ANN) - is to copy the brain's network of neurons so that a computer can learn and make decisions in a way that is similar to how a person would., Machines that learn from experience, optimise for new inputs, and perform tasks automatically are referred to as - Artificial Intelligence (AI)., Big data - refers to a company's ability to access and store large amounts of business data for analytics., Digital Taylorism - emphasises job efficiency by standardising and routinely employing tools and techniques for completing each task., Data mining - is the process of collection, cleansing, analysis and interpretation used to solve business problems., Customer loyalty programmes - reward customers who buy products and interact with the company's brand on a regular basis.,

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