How do you prepare for an important phone call? , How do you handle a situation when the other person is speaking too fast?, What do you think is the most challenging aspect of phone calls?, Do you prefer to make phone calls or video calls? Why?, Have you ever had to handle a rude caller? What strategies did you use?, How do you think workplace communication will change in the future?, Do you answer telephone calls on your days off? Why/Why not?, How many telephone calls do you have to deal with in a usual work day?, What situations are best discussed in person rather than on the phone?, Do people communicate differently on the phone compared with in your country? , Is it ok for people to use their cellphones in public places? Why?, Has the mobile phone improved life in general? Why? .

Upper Intermediate - Discussion Questions for using the telephone

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