1) A manager is the bridge between higher-level leadership and front-line employees; responsible for translating organizational strategies and goals into operational processes that drive the business forward.​ 2) A manager is directly involved in overseeing the people and processes that deliver products and services to customers and are responsible for guiding, motivating, and supporting employees.​ 3) A manager models the right behaviors in the way they act and treat others, setting the tone for behavioral expectations. 4) A manager is an advocate for the company when it comes to risk management and business success. 5) A manager is responsible for the growth, development, and overall success of the team. 6) The approach and tone of how work gets done are on a manager’s shoulders, including goal setting, and establishing what to achieve. 7) A manager is expected to do what is best for the team and organization, which means hard choices are inevitable.

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