1) showing that you think someone has done something wrong a) impatient b) accusing c) grateful d) irritating 2) kind to and sorry for someone with problem a) calm b) sympathetic c) enthusiastic d) dependable 3) thinking that he/she is better than everyone else a) arrogant b) accusing c) complimentary d) sarcastic 4) restless or short of temper especially under irritation or in a hurry  a) sympathetic b) impatient c) irritating d) concerned 5) anxious, worried a) bitter b) complimentary c) concerned d) dependable 6) expressing approval, praise a) grateful b) complimentary c) arrogant d) urgent 7) unhappy and angry because of unfair treatment a) bitter b) dependable c) sympathetic d) miserable 8) annoying, bothering a) miserable b) irritating c) urgent d) sympathetic 9) capable of being trusted, reliable a) dependable b) accusing c) concerned d) complimentary 10) extremely unhappy a) miserable b) arrogant c) aggressive d) impatient 11) thankful a) sympathetic b) calm c) concerned d) grateful 12) which needs to be dealt with immediately a) miserable b) urgent c) accusing d) bitter

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